Refund policy

This policy applies only to wholesale and business purchases (B2B).

We do not accept returns of unsold products.

If your order arrives damaged or incorrect, you must notify us within 7 days of receiving the goods, with photos of the product and packaging.
Once reviewed, we will offer either a replacement or credit.

No refunds or replacements are issued for:
• damage caused after delivery
• products stored incorrectly
• delays caused by shipping carriers or customs